Privacy Policy

1. Definitions

For the purposes of this Privacy Policy, the following terms carry the meanings assigned below:

• "Personal Data" — any information that identifies or could reasonably identify you as an individual, including your name, national identity number (NIK), email address, mobile phone number, residential address, bank account details, IP address, and device identifiers.
• "Processing" — any operation performed on Personal Data, including collection, recording, storage, retrieval, use, disclosure, transfer, and erasure.
• "Controller" — t1slot, the entity that determines the purposes and means of Processing your Personal Data.
• "Processor" — a third party that Processes Personal Data on behalf of t1slot under a formal data-processing agreement.
• "User," "You," or "Your" — any individual who accesses the t1slot website, creates an account, or uses our betting services.
• "Services" — all sports betting, live casino, slot gaming, togel (Indonesian numbers lottery), sabung ayam (cockfighting) streaming, and related products offered on the t1slot platform.

2. Information We Collect

2.1 Information You Provide Directly

When you register, verify your identity, or contact us for support, we collect:

• Identity Data: Full legal name, date of birth, Indonesian National ID card number (NIK / KTP), and a selfie photograph taken alongside your KTP for age and identity verification.
• Contact Data: Email address, Indonesian mobile phone number, and residential address (kabupaten/kota, province, postal code).
• Financial Data: Bank account numbers and names (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI, Bank Permata), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), and transaction reference numbers.
• Account Credentials: Username and hashed (encrypted) password. We never store passwords in plain text.
• Support Communications: Records of your live chat transcripts, email correspondence, and WhatsApp conversations with our customer support team.

2.2 Information Collected Automatically

When you visit or use our platform, we automatically collect:

• Technical Data: IP address, browser type and version, operating system, device model, screen resolution, and device identifiers.
• Usage Data: Pages visited, features used, games played, betting history, session duration, click-stream data, and error logs.
• Location Data: Approximate geolocation derived from your IP address (city / region level, not GPS-level precision).
• Cookies and Tracking Technologies: Session cookies, persistent cookies, local storage, and similar browser-based technologies. See Section 9 for our full Cookie Policy.

2.3 Information from Third Parties

We may receive information about you from:

• Payment Processors: Transaction confirmations and status updates from your bank or e-wallet provider.
• Identity Verification Services: Third-party KYC (Know Your Customer) providers that help us verify the authenticity of your identity documents.
• Fraud Prevention Services: Data shared by fraud-detection platforms that help us identify suspicious account activity.
• Publicly Available Sources: Publicly accessible government records or watchlists used for anti-money laundering (AML) and sanctions screening.

3. How We Use Your Information

t1slot processes your Personal Data on the following legal bases and for the following purposes:

We do not use automated decision-making or profiling in ways that produce significant legal effects on you without human oversight. Where automated systems are used (for example, fraud-scoring algorithms), our compliance team reviews flagged cases before taking action.

4. Disclosure of Your Information

4.1 Third-Party Service Providers

We engage trusted third-party Processors who assist in delivering our Services. These parties access your Personal Data only to the extent necessary to perform their contracted functions and are bound by confidentiality obligations and data-processing agreements consistent with this Policy. Categories of Processors include:

• Payment gateways and banking partners (BCA, BRI, BNI, Mandiri, and Indonesian e-wallet providers)
• KYC and identity verification providers
• Cloud hosting and infrastructure providers
• Fraud prevention and cybersecurity platforms
• Customer support software providers (live chat, ticketing systems)
• Game content providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and others)

4.2 Legal and Regulatory Disclosures

We may disclose your Personal Data to law enforcement agencies, regulatory bodies, courts, or other government authorities when required by law or when we have a good-faith belief that disclosure is necessary to:

• Comply with a legal obligation or court order
• Protect the rights, property, or safety of t1slot, our users, or the public
• Detect, prevent, or address fraud, security breaches, or technical issues
• Respond to lawful requests from Indonesian government authorities under applicable law

4.3 Business Transfers

If t1slot undergoes a merger, acquisition, restructuring, or sale of assets, your Personal Data may be transferred to the acquiring entity. We will notify you via email or prominent website notice at least 14 days before your data becomes subject to a different privacy policy.

4.4 What We Do Not Do

t1slot does not:

• Sell, rent, or trade your Personal Data to third parties for their own marketing purposes.
• Share your betting history or financial records with employers, government agencies (absent a lawful request), or any other unauthorized party.
• Use your data for purposes materially different from those stated in this Policy without obtaining your prior consent.

5. International Data Transfers

t1slot's primary servers are located in jurisdictions with established data-protection frameworks. Some third-party Processors (for example, game content providers and cloud infrastructure partners) may be located outside Indonesia. Where Personal Data is transferred internationally, we apply appropriate safeguards, including contractual clauses that require recipients to protect data to the same standard as this Policy.

6. Data Retention

We retain your Personal Data for as long as your account remains active and for a minimum period thereafter as required by law or legitimate business need. The following retention periods apply:

• Account and Identity Data: Retained for the lifetime of your account plus 5 years after permanent closure, in line with Indonesian financial record-keeping requirements.
• Transaction and Financial Data: Retained for 5 years from the date of the transaction, consistent with Indonesian tax and AML regulations.
• Customer Support Records: Retained for 3 years from the close of each support case.
• Technical / Usage Logs: Retained for 12 months, then anonymized or deleted.
• Marketing Consent Records: Retained until you withdraw consent, plus 1 year for audit purposes.

After the applicable retention period, Personal Data is securely destroyed or anonymized so that it can no longer identify you.

7. Your Privacy Rights

As a t1slot user, you have the following rights with respect to your Personal Data. To exercise any of these rights, contact our Privacy Team at [email protected]. We will respond within 30 days.

• Right of Access: Request a copy of the Personal Data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete Personal Data.
• Right to Erasure ("Right to be Forgotten"): Request deletion of your Personal Data where we have no overriding legal obligation to retain it. Note: we are required to retain certain financial records for regulatory purposes even after account closure.
• Right to Restrict Processing: Request that we limit how we process your data in certain circumstances, for example while a dispute is being investigated.
• Right to Data Portability: Request that we provide your data in a structured, machine-readable format so you can transfer it to another service provider.
• Right to Withdraw Consent: Where Processing is based on your consent (for example, promotional emails), you may withdraw consent at any time without affecting the lawfulness of prior Processing.
• Right to Object: Object to Processing based on legitimate interests where you believe your individual situation warrants it.

8. Security of Your Personal Data

t1slot implements a layered security architecture to protect your Personal Data against unauthorized access, disclosure, alteration, and destruction:

• TLS/SSL Encryption: All data transmitted between your browser and our servers is encrypted using Transport Layer Security (TLS 1.3 or higher).
• Encryption at Rest: Sensitive fields (identity numbers, bank account details) are encrypted in the database using AES-256.
• Password Security: Account passwords are hashed using bcrypt with a high work factor. Plain-text passwords are never stored.
• Two-Factor Authentication (2FA): Optional 2FA is available to all accounts and mandatory for high-value withdrawal requests.
• Access Controls: Internal staff access to Personal Data is role-based and subject to least-privilege principles. Access logs are reviewed regularly.
• Penetration Testing: Our platform undergoes regular third-party penetration tests and vulnerability assessments.
• Incident Response: We maintain a documented data breach response plan. In the event of a breach affecting your rights and freedoms, we will notify you within 72 hours of discovery.

Despite our best efforts, no system is completely impenetrable. You are responsible for maintaining the confidentiality of your account credentials and for logging out of shared devices after each session.

9. Cookies and Tracking Technologies

9.1 Types of Cookies We Use

• Strictly Necessary Cookies: Required for the platform to function (for example, session authentication, fraud-prevention tokens). These cannot be disabled.
• Performance Cookies: Collect anonymized data about how visitors use our website (page load times, error rates) to help us improve performance.
• Functionality Cookies: Remember your preferences such as language settings, default deposit amounts, and favorite games.
• Analytics Cookies: Used to understand aggregate user behavior patterns. Data is anonymized before analysis.

9.2 Managing Cookies

You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the t1slot platform, including the ability to stay logged in between sessions. We do not use third-party advertising cookies or cross-site tracking technologies for targeted advertising.

10. Children's Privacy

t1slot Services are strictly intended for adults aged 21 years and older. We do not knowingly collect, store, or process Personal Data from individuals under the age of 21. If we discover that a person under 21 has registered an account, we will immediately close the account, void all bets, and securely delete all associated Personal Data. If you are a parent or guardian and believe your child has registered with us, please contact us immediately at [email protected].

11. Marketing Communications

With your explicit consent, we may send you promotional emails, SMS messages, or WhatsApp notifications about bonuses, new game launches, seasonal promotions tied to Indonesian holidays (Idul Fitri, Nyepi, Ramadhan, Chinese New Year / Imlek), and VIP loyalty rewards. Each marketing communication includes a clear and functional opt-out mechanism. You may also withdraw marketing consent at any time by:

• Clicking the "Unsubscribe" link in any promotional email
• Updating your notification preferences in your account settings
• Contacting our support team at [email protected] with the subject line "Marketing Opt-Out"

Withdrawal of marketing consent does not affect the delivery of transactional communications (deposit confirmations, withdrawal notifications, security alerts, and account-related messages), which are sent as part of our contractual obligation to you.

12. Third-Party Links and Embedded Content

The t1slot platform may occasionally reference or display content sourced from licensed game providers (Pragmatic Play, Evolution Gaming, Spribe, and others). These providers operate under their own privacy policies and security standards. t1slot is not responsible for the privacy practices of third-party providers. We encourage you to review the privacy policies of any third-party service you interact with through our platform. We do not embed social media tracking pixels or third-party advertising networks on our website.

13. Changes to This Privacy Policy

We reserve the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory guidance. When we make material changes, we will:

• Post the revised Policy on this page with an updated "Last Updated" date
• Send a notification to your registered email address at least 7 days before the changes take effect
• Display a prominent notice on the t1slot homepage for 14 days following the change

Your continued use of our Services after the effective date of any revised Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you must close your account before the effective date.

14. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of Indonesia, including the Electronic Information and Transactions Law (UU ITE) and any applicable personal data protection regulations. Any dispute arising from this Policy or our data-processing practices shall be subject to the exclusive jurisdiction of the competent courts of Indonesia. If any provision of this Policy is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

15. Contact and Data Protection Inquiries

If you have questions, concerns, or requests relating to this Privacy Policy or the processing of your Personal Data, please reach out to our Privacy Team. We are committed to resolving all inquiries promptly and transparently.

Email: [email protected]
Response Time: Within 30 calendar days of receipt
Support Hours: 24/7 via live chat on the t1slot website (WIB, UTC+7)
Postal Address: t1slot Privacy Team, Jakarta, Indonesia